Privacy Policy
CrateOS, operated by Import Crate, respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, and share information when you access or use our platform, including the web-based app and any related services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Your name, email address, city/ZIP code, and other contact details when you create an account, RSVP to events, or register for services.
- Uploaded Content: Any images, documents, or materials you upload, including event flyers, registration documents, or promotional content.
- Usage Data: Log files, device type, browser information, pages visited, referral URLs, and date/time stamps.
- Location Data: Based on ZIP code input or IP geolocation to help suggest relevant events.
- Cookies and Tracking: We may use cookies and similar technologies to enhance user experience, track activity, and personalize content or ads.
2. How We Use Your Information
We use your data to:
- Operate and maintain the CrateOS platform.
- Enable event-related features (e.g., RSVP, registration, document access).
- Improve functionality and user experience.
- Communicate important updates.
- Analyze usage trends to improve platform performance.
- Facilitate payments and verify identity (via third-party services like Stripe).
- Prevent fraud or abuse.
3. Sharing of Information
We may share your data with:
- Service Providers: Payment processors (e.g., Stripe), analytics providers (e.g., Google Analytics), email delivery services (e.g., SendGrid), and hosting providers.
- Event Organizers: If you RSVP, register, or apply for an event, your relevant details may be shared with the event’s organizer for administrative purposes.
- Legal Authorities: When required by law or to protect our rights and the rights of users.
We do not sell your personal data.
4. Your Rights and Choices
You may:
- Access, update, or delete your account information.
- Request to delete personal data by contacting us.
- Opt-out of non-essential emails via the unsubscribe link.
- Adjust cookie settings in your browser.
Some features may require you to verify your email address before access.
5. Data Retention
We retain your information only as long as necessary for the purposes stated in this policy, or as required by law. Inactive accounts may be archived or deleted after a period of inactivity.
6. Security
We use industry-standard measures to protect your data, but no method of transmission or storage is 100% secure. We recommend keeping your login credentials private.
7. Children’s Privacy
CrateOS is not intended for use by children under 13. We do not knowingly collect data from children. If we become aware of such data, we will delete it.
8. Third-Party Links
Our site may include links to third-party websites or platforms. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this policy from time to time. If significant changes are made, we will notify users via the platform or email.
10. Contact
For questions or concerns, contact us here.