CrateOS Privacy Policy

1. Information We Collect

Depending on how you use CrateOS, we may collect the following information:

Account and Contact Information

Your username, email address, location information such as city, state, and ZIP code, and other information you provide when registering or maintaining your account.

Profile and Participation Information

Information associated with driver and vehicle profiles, business profiles, model and cosplayer profiles, event applications, event participation history, sponsorship relationships, and related platform activities.

This may include display names, vehicle details, professional descriptions, photographs, social media links, event appearances, application statuses, and information voluntarily included in profiles.

Uploaded Content

Event flyers, photographs, documents, promotional materials, and other content submitted through the platform.

Technical and Usage Information

IP addresses, browser and device information, activity logs, pages visited, referral URLs, timestamps, and information needed to maintain platform security and functionality.

Location Information

Location information you provide, such as city, state, and ZIP code, or approximate location information derived from technical data where applicable.

Cookies and Similar Technologies

We may use cookies and related technologies for authentication, preferences, security, analytics, and other platform functions.

2. How We Use Your Information

We use collected information to:

• Operate, maintain, secure, and improve CrateOS.
• Create and manage accounts and participant profiles.
• Facilitate event discovery, applications, registration, invitations, and organizer decisions.
• Display event participation, appearances, business connections, and sponsorship relationships.
• Maintain participation history and related platform records.
• Facilitate connections between participants, organizers, and businesses.
• Direct participants to organizer-operated registration websites where applicable.
• Communicate account, application, security, and service-related information.
• Analyze platform activity, improve functionality, and prevent fraud or abuse.
• Support promotional opportunities and applicable platform programs.
• Facilitate payment-related services through third-party providers if such services are introduced or used.

We may use information for other compatible purposes or with additional notice or consent when required by law.

3. Sharing and Public Visibility of Information

CrateOS is designed to help participants establish a presence through their involvement in events and community activities.

Publicly Visible Information

Certain information may be visible to visitors, including people who do not have CrateOS accounts.

Depending on the relevant feature, this may include:

• Public profile names, descriptions, images, and social links.
• Vehicle information and photographs.
• Business profiles and business contact information voluntarily made public.
• Event participation and appearance history.
• Sponsorship relationships and publicly displayed sponsor information.
• Participation indicators and statuses, including certain Pending or Approved records.

A participant's public appearance in an event listing does not necessarily mean the event organizer has approved or confirmed that participation.

Information displayed publicly may be viewed, copied, shared, or indexed by third parties outside our control.

Event Organizers

When you apply for, register for, or participate in an event, relevant application and participation information may be made available to the associated organizer for event administration, communication, and participation management.

Service Providers

We may share information with service providers supporting hosting, email delivery, analytics, security, payment-related services where applicable, and other platform operations.

Third-Party Registration Services

CrateOS may direct you to an event organizer's external registration or payment website.

When you visit an external website, that website may collect information directly from you under its own terms and privacy practices.

Simply following an external registration link does not necessarily mean CrateOS has transferred your application details to that website.

Legal and Safety Purposes

We may disclose information when required by law or when reasonably necessary to protect rights, safety, security, or platform integrity.

We do not sell your personal information.

4. Your Rights and Choices

Depending on applicable law and the nature of your information, you may:

• Access or update certain account and profile information.
• Request correction or deletion of personal information.
• Request account deletion.
• Manage available cookie preferences.
• Unsubscribe from optional promotional emails.

Some information may remain visible or retained when reasonably necessary for legal compliance, security, legitimate recordkeeping, dispute resolution, or other lawful purposes.

Account deletion may not automatically remove information previously copied, shared, or indexed by third parties.

You may submit privacy-related requests through our contact page. We may need to verify your identity before fulfilling certain requests.

Additional rights may apply under relevant privacy laws.

5. Data Retention

We retain personal information for as long as reasonably necessary to provide our services and fulfill the purposes described in this Privacy Policy, subject to applicable law.

Retention periods may vary depending on account activity, event records, participation history, legal obligations, security requirements, and the nature of the information involved.

Inactive accounts and associated information may be archived or deleted in accordance with our operating procedures and applicable legal requirements.

6. Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or loss.

However, no online service or method of electronic storage is completely secure.

Users are responsible for protecting their login credentials and reporting suspected unauthorized account access.

7. Children's Privacy

CrateOS is intended for users aged 13 and older.

Users between 13 and 17 years old must have permission from a parent or legal guardian.

We do not knowingly collect personal information from children under 13.

If we become aware that an account belongs to a child under 13, we will take appropriate steps to remove the account and associated personal information, subject to applicable legal requirements.

Parents or guardians who believe a child under 13 has provided personal information may contact us to request review and appropriate action.

8. Third-Party Websites and Services

CrateOS may contain links to websites operated by event organizers, sponsors, businesses, payment providers, and other third parties.

These websites operate independently and may have their own privacy policies, terms, registration requirements, and payment practices.

CrateOS is not responsible for the privacy practices of independently operated third-party websites.

We encourage users to review the relevant third-party policies before submitting personal or payment information.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, business practices, legal requirements, or technology.

Updates will be posted on the platform. If changes are material, we will provide additional notice where required by law.

10. Contact

For privacy-related questions, concerns, or requests, please contact us through our Contact Us page.

CrateOnScene / CrateOS
Operated by Higante Works Ltd. Co., doing business as Import Crate.